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CRM Release Updates

What's new

We’ve made a bunch of enhancements and improvements and some bug fixes that’ll hopefully save you some headaches. Enjoy the updates!

Mar 2025

Releases - 03.10.2025, 03.24.2025

  • DocuSign SMS Notifications for User Documents – Introduced real-time SMS alerts with a direct link for instant signing, improving document completion rates. 
  • ISO Performance Report in CRM – Enabled real-time ISO performance tracking and insights directly within the CRM. 
  • Automated Credit Checks for High-Risk Agents – Auto-triggers post-signing credit checks for enhanced compliance and risk assessment. 
  • Added Average Transaction Count to the Risk System – Improved transaction tracking by auto-populating this field based on merchant onboarding and monthly volume updates. 
  • Risk System Enhancements – Improved risk file parsing to support more stringent risk monitoring and compliance. 
  • Restricted Surcharge States in CRM – Enhanced compliance by allowing surcharge restrictions based on state regulations. 
  • Updated Shared Lists/Views to Private – Ensured that shared lists/views remain accessible only to the creator, including admins. 
  • Accessibility Controls in Settings – Expanded user and merchant management capabilities with more precise access controls. 
  • System Optimization – Improved system stability and performance and reduced load times for a seamless experience. 

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