Now, the Valor portal has the feature of Zendesk Integration.

From this release, ISO can board their Zendesk information during boarding under the Integration tab as below,

ISO Boarding

For ZENDESK integration, we need below three information,

Subdomain, Email ID & API Token

All are generated from the Zendesk environment. Just we must pass that information over here.

API to Zendesk Portal Mockup

Once, Admin enrolls the information during ISO boarding. ISO receive the tickets from their merchant through Valor and Zendesk platform as well.

From there, they can update the ticket and the same will be reflected in Zendesk as well.

Power up your workflow

Have your plans, processes and procedures in place at all times. With Valor devices at your command, you can safeguard your profit, consistently.