Valor Paytech products are covered by 24 months manufacturer’s warranty that begins from the date the product is purchased from the manufacturer. The 24 months manufacturer warranty excludes the batteries.
If products under warranty are found to have a manufacturer defect, then Valor Paytech will replace or repair the product at no cost to our customers.
Defective equipment must be reported within four (4) weeks of receiving shipment in order to receive credit for a replacement.
Valor Paytech Optional Extended Warranty
Warranty Extensions Are Under the Following Conditions
Repair work done by individuals or service centers not authorized by Valor Paytech.
Damage due to operating the unit outside the recommended environmental conditions such as deliberate tampering, rough handling, power surges and any other conditions determined to be outside normal product use.
Manufacturer Warranty terms are expired before purchasing the extended warranty.
Valor Paytech Extended Warranty
(Only available after the first 24 months) Extended Warranty Term Price Per Unit Conditions
1 year 12% of Valor Paytech unit sale price extends standard manufacturer warranty for additional 12 months after second year.
2 years 15% of Valor Paytech unit sale price extends standard manufacturer warranty for additional 24 months after second year.