Warranty Policy

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Warranty Policy

Valor Paytech Warranty Policy | VL100 | VL110 |

  • Valor Paytech products are covered by 24 months manufacturer’s warranty that begins from the date the product is purchased from the manufacturer. The 24 months manufacturer warranty excludes the batteries.
  • If products under warranty are found to have a manufacturer defect, then Valor Paytech will replace or repair the product at no cost to our customers.
  • Defective equipment must be reported within four (4) weeks of receiving shipment in order to receive credit for a replacement.

Valor Paytech Optional Extended Warranty

Warranty Extensions Are Under the Following Conditions

  • Repair work done by individuals or service centers not authorized by Valor Paytech.
  • Damage due to operating the unit outside the recommended environmental conditions such as deliberate tampering, rough handling, power surges and any other conditions determined to be outside normal product use.
  • Manufacturer Warranty terms are expired before purchasing the extended warranty.

Valor Paytech Extended Warranty

(Only available after the first 24 months) Extended Warranty Term Price Per Unit Conditions

  • 1 year 12% of Valor Paytech unit sale price extends standard manufacturer warranty for additional 12 months after second year.
  • 2 years 15% of Valor Paytech unit sale price extends standard manufacturer warranty for additional 24 months after second year.